VoiceBridge AI — Privacy Policy

Last updated: 27 July 2026 · Provider: iXora Solution Ltd. ("we", "us")

VoiceBridge AI ("the Service") provides real-time speech translation inside Microsoft Teams meetings. This policy explains what we process and why.

1. What we process

• Meeting audio — while the Service is active in a meeting, spoken audio is captured to produce a translation.
• Transcribed and translated text — the original speech and its translation.
• Meeting & account context — meeting/thread identifiers, tenant and user identifiers, and speaker display names provided by Microsoft Teams, used to route the translation and (optionally) label who spoke.
• Operational logs & usage — connection events, error logs, and usage counts (e.g. translation minutes) for reliability and billing.

2. Third-party processing (important)

To perform interpretation, meeting audio is processed in real time by an AI interpretation service and returned as interpreted audio and text. Your use of the Service is therefore also subject to that provider's applicable terms and privacy practices. The provider is named on request — write to info@ixorasolution.com. We do not sell your data.

3. Storage & retention

• Audio is processed in real time and is not stored by us after translation.
• Transcripts (original + translation, with timestamps and speaker labels) exist only in memory for the duration of the meeting session, so that participants can follow the live conversation. They are not written to persistent storage and are discarded when the session ends.
• Operational logs and usage records are retained for up to 90 days.

4. How we use it

Solely to provide, secure, support, and bill the Service. We do not use meeting content to train models.

5. Security

Data in transit is encrypted (TLS). Access is restricted to authorized personnel. We do not currently hold third-party security certifications such as ISO 27001 or SOC 2. A data processing agreement can be provided on request.

6. Your choices & rights

Depending on your region (including the EU/UK GDPR), you may request access, correction, or deletion of your data. Contact us at info@ixorasolution.com. Administrators control whether the Service is installed and used in their tenant.

7. Data location

The Service currently runs in the Microsoft Azure UK South region. The AI interpretation service may process audio in its own regions per its terms.

8. Changes

We may update this policy; material changes will be posted here with a new "Last updated" date.